#Transaction central customer service how to#
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#Transaction central customer service how to#

Go back to the main article: How to Use GCash: A Complete Beginner’s Guide References For this reason, we recommend going directly to the GCash Help Center, where another chatbot offers a quicker, more targeted solution to your GCash concerns. However, if you try to report GCash problems via this platform, Gigi will only redirect you to the official GCash Help Center. Update: As of 2023, Gigi, Globe Telecom’s virtual assistant bot/chatbot, can assist you with Globe-related concerns via Facebook Messenger. Thus, the only possible way to reach GCash is through the GCash Hotline or by submitting a ticket. Tap the Profile Icon at the bottom right part of the Home screenĬurrently, GCash has no available support channels on Messenger, Facebook, or other social media sites 4. Log in to your account by providing your 4-digit MPINģ. Here are the steps to submit a ticket via GCash App:Ģ. How to Submit a Ticket via GCash Appīy submitting a ticket to GCash, your GCash-related concern will be raised to the GCash Help Center. Other Ways To Reach GCashĪside from calling the Gcash Hotline, there are other ways to ask for support and assistance from GCash. Continue reading this article to learn how to submit a ticket to GCash Support. However, you may submit a ticket via GCash App or your internet browser to raise your GCash-related concerns to GCash Support. What Is the GCash Hotline for Those Who Are Based Abroad?Īs of this writing, there’s no GCash Hotline dedicated to those based abroad. You may also use this GCash Hotline if you are a PLDT subscriber. If you use a Smart or any non-Globe SIM card, call the GCash Hotline (02) 7739-2882 via a landline.

What Is the GCash Hotline for Non-Globe Subscribers? You can call the GCash Hotline every day (from Monday to Sunday), anytime between 9 AM to 6 PM 3.

#Transaction central customer service free#

This hotline allows you to talk with a GCash customer service representative. Calling this GCash hotline is free for Globe subscribers. The GCash Customer Care Hotline is 2882 2.